Privacy Policy

Privacy Policy

1. Purpose of Collecting Personal Information
   The data collection on the website https://likiaclub.com/ primarily includes: full name, email, phone number, and customer address. This information is required for customers to provide when requesting consultation or purchasing products. It ensures that we can contact and confirm details with the customer to safeguard their rights.

Additionally, customers are responsible for promptly notifying our website of any unauthorized use, misuse, or breach of security concerning registered usernames and passwords by third parties so we can implement appropriate solutions.

2. Scope of Information Use
   We use the information provided by customers for the following purposes:

• Contacting to confirm orders and deliver goods as per the customer's request.
• Providing information about products upon customer inquiry.
• Sending marketing emails, promotional offers, and relevant knowledge.
• Sending notifications about activities on the website.
• Contacting and resolving issues with customers in special cases.
• Responding to judicial requests, including from prosecutors, courts, or investigative authorities, related to any legal violations by the customer.

3. Duration of Information Storage
   Customers' personal data will be stored until the website’s management board receives a deletion request. Otherwise, the information will remain securely stored on our servers.

4. Entities or Organizations Accessing the Information

• The management board has access to customer information.
• Relevant authorities upon request.

5. Contact Information for Data Collection and Management Unit
   Red Wings Trading Services Production Company Limited

• Address: 30 Pham Cu Luong Street
• Phone: 02866816565
• Email: hotline@redwings.com.vn

6. Methods and Tools for Customers to Access and Modify Personal Information
   Customers have the right to inspect, update, modify, or delete their personal information by contacting the website's management board for assistance.
   Customers may file complaints about the privacy policy by contacting the management board. Upon receiving such feedback, we will verify the information and, depending on its validity, implement timely measures to address the issue.

7. Complaint Resolution Mechanism Related to Misuse or Breach of Personal Information

• Customers' personal information is strictly secured according to the privacy protection policy. Information collection and usage are conducted only with customer consent unless otherwise required by law.
• Personal information will not be used, transferred, provided, or disclosed to third parties without the customer's consent.
• In the event of a data breach due to hacking, we will promptly notify the relevant authorities for investigation and inform affected customers.
• All online transaction details, including digital invoices, are securely protected.
• The management board requires individuals registering or purchasing products to provide accurate personal information (e.g., full name, contact address, email, phone number) and is responsible for the legality of this information. The management board is not liable for claims related to customer rights if the personal information provided during registration is found to be inaccurate.